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Low Voltage Cables is commited to protecting your privacy.
That's because we base our business on the trust you place in us. The information we collect is gathered to ensure secure ordering and to provide a more personalized shopping experience. See below for detailed information about how we protect your personal information. If you have any concerns, comments or complaints, be sure to let us know.


How much information must you share?
The amount of information we collect depends on you. We collect information needed for secure ordering and customizing your experience. See below to find out what information is required for what task.

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IP address - We use IP addresses to measure our site traffic and to help provide a relevant shopping experience. Your IP address is not linked to your customer information. Referral site - If you come to our site via a link, the location of the referral is captured. This is used to help us know where our users come from. Browser type - This information is captured to help us optimize our site to match the latest technology used by our customers. Movements through our site - We keep track of pages you visit to help us provide a more personalized and relevant shopping experience.

Is your information used for any other purpose?
We require only the personal information that is needed for safely processing your online order and for contacting you about your transactions. It is used exclusively for that purpose. If you become a LVC customer, you may receive mailings from your account information and your account information may be analyzed as part of our standard business practices.

Will your information be given to any other party?
Your personal information is not shared with any other party.

What about e-mail?
When you purchase online from LVC, we will contact you by e-mail to confirm your order and to update you on the status of your order. This is the only e-mail you will receive from such entries.

Customer satisfaction:
Low Voltage Cables is committed to providing all customers with a world-class experience. In order to measure how well we are doing and to better understand how we can continually improve our product offerings and our ability to meet your unique requirements, from time-to-time we may contact you by phone or e-mail and solicit your participation in research. Your participation is voluntary and you may request to remove yourself from future efforts of this kind.

Note:
Your account manager may occasionally send you promotional or product information. If you do not wish to receive such e-mails, simply let your account manager know.

How do we protect your information?
This site is hosted by Magento, a PCI compliant ecommerce system. In addition, we Secure Socket Layer (SSL) encryption, an industry standard, to prevent unlawful access.

How do you give us feedback?
 Send us feedback via e-mail. Please note that feedback given in this manner becomes property of LVC and may be used for promotional purposes. If you prefer not to have your comments used in this manner let us know.

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